Naughty Boy Review

About the Company

Naughty Boy is an Australian operated sex store located in Sydney. They have been in the industry for quite a while, and they have slowly built a solid customer following. They are very particular with making their name known in the industry; they are aggressive in promoting their brand via advertising and sponsorships in the AU and NZ area.

They sell a wide variety of sex products. Some people may think that the company is targeted towards the gay community, but they cater to people of all orientations. They promise to provide their customers with a very personalized shopping experience. They have ads on the site, but they make sure that the suggestions are relevant to the needs of would-be buyers.

Naughty Boy sells over 20,000 adult-oriented products as mentioned on their website. They have lots of options on sex-themed products for people of all genders, age, and preferences. Naughty Boy team is very clear with what they do not sell. They do not sell the following:

– Pornographic products like videos and magazines.

– Banned products like steroids and controlled drugs.

– Any product that can advocate hate, racial prejudice, and violence.

– Prescription drugs.

– Alcohol and related products.

Their website is very dynamic with its vibrant design. You can immediately tell that they took a lot of time making sure that the website pops. They incorporated a lot of pictures and videos to explain further what they can offer to the customer. We’re sure that they intend to inform, but it feels like they overdid it in most respects. Having good information is always welcome, but it should be done in a manner that’s not too overwhelming.

Sex Doll Selection

All of Naughty Boy’s products are from suppliers in the Australian region. They decided to not import any product from overseas manufacturers. Australian manufacturers have their own internal quality control procedures in place to ensure that good quality is maintained. This gives Naughty Boy the confidence that all of their products are made to last and will have little to no defects. They sell a lot of sex toys like dildos, accessories and sex dolls. We were surprised at how diverse their choices of sex toys are. In this review, we will emphasize their sex doll lineup.

Naughty Boy’s sex doll selection is varied. They have things like the classic blow-up dolls, life-sized dolls, and realistic torsos. The doll selection itself is ok for the most part. The quality of the dolls though leaves a lot to be desired. They do not look as detailed as some of the dolls sold by other companies; it’s a shame because the pricing of their dolls is very appealing.  It would be interesting to see if they can make the necessary steps to improve the doll in a few years.

Shipping Information

The company can ship its products in 16 different countries like the US, UK, Japan, Germany, and others. They can send the orders on the same day in most cases which is good, but the official processing time is 1-3 days and delivery time is 1-7 days — Par for the course.

Naughty Boy values the privacy of its customer and will never inform other people of what was ordered. They professionally pack the orders in boxes specifically made for the sex dolls. The package will not mention the name of the company whatsoever. The company is so confident that their website also says that customers can use their office address for delivery. A downside on their shipping terms is the fact that they do not offer free worldwide shipping. There is a flat fee of $9.95 for shipment across Australia, items above $99 will be free. Other countries have their own shipping rates as well.

Returns

Naughty Boy’s return policy complies with the Australian Consumer Law. They advise customers to get in touch with their Resolution Centre for defective and broken orders. An investigation will then be done and once approved; the customer will be allowed to get an exchange or credit. They do not allow cancellations for orders that are in good condition.

Below is a summary of their return policy:

1. Customer must report any possible order defects to the Resolution Centre
2. An investigation will be done in order.
3. When approved the Customer Service staff will open a ticket, and an issue number will be created.
4. Customer service will provide the next steps for the return process.
5. Customer returns the item and gives proof or tracking information.
6. Replacement or refund is done depending on agreed resolution.

Payment Options

Customers can pay using credit cards (Mastercard, Visa, AMEX), PayPal and MasterPass. Completed orders will be billed under the name of Lascoe Finance PTY. LTD. The payment options are sufficient enough for most buyers in our opinion.  A small suggestion is for them to consider split payments as a viable payment option in the future.

Naughty Boy Review

Naughty Boy can certainly make a memorable first impression with their website and product offerings. The website, while colorful, could use a little tweaking though as it can look too cluttered at times. The dolls are of average quality, unfortunately. We do not recommend the company for now, but once the issues are fixed, then they can be a good alternative to the more popular online stores scattered online.

PROS:

– Quick processing of orders. They can send out orders on the same day of the order.

– Good information is present on the website. Most information that customers may need is displayed in an easy to read manner.

CONS:

– The quality of sex dolls is not the best, especially when compared to the big players in the market. This is such a letdown as the prices of the products are attractive,

– The website can be overwhelming to look at.

– There is a shipping fee when you order items below $99.00.

– Could have allowed split payments.  

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